Here Comes The Bride Ltd trading as Silk & Ink Designs
Terms & Conditions
WE ACCEPT ORDERS ON THE BASIS THAT THE FOLLOWING TERMS AND CONDITIONS ARE UNDERSTOOD AND AGREED TO:
silk&INK Designs cannot accept responsibility for colour and texture variations which occur occasionally. Although every effort has been made to reproduce colours accurately, due to digital imagery and differences in monitor resolutions, some colours shown may not be exact representations of actual colours used.
Please note that due to each product being printed and assembled to order, we do not offer refunds on unwanted products. In the unusual circumstance that any of our products arrive in an unsatisfactory condition due to our error, we are more than happy to either exchange or refund those products affected. Please contact us by email if there is a problem with your order.
It is the customers responsibly to thoroughly check proofs provided. These are created based on the order form submitted. Once these have been approved, we are not responsible for any mistakes on stationery. Customers will be responsible for any reprint costs should they choose to have an error fixed. Work WILL NOT commence until proofs and payment have been approved and received. If customer requests a change to the proofs after production has commenced, then a charge will be made to cover the cost of the items already printed.
Orders can be cancelled as long as final proofs have not been approved and production has not commenced. A fee of £30 will be deducted from the payment received to cover the costs of proofs/any work completed. This fee may be waived at the discretion of silk&INK Designs. If you wish to cancel after production has started you will be charged for those items made.
Delivery dates are estimates and silk&INK Designs will not be held responsible for any orders not allowing for this time scale, unless pre-agreed with the customer.
All designs on this website are copyright of silk&INK Designs and must not be copied or reproduced under any circumstances.
We reserve the right to update details or prices on our website at any time, including our Terms and Conditions.
Personalised Prints & Prints
Every effort has been made to reproduce colours accurately on screen, but due to different monitor resolution and screens sizes colours may vary on finish items. Personalised prints will be printed with exact details given during checkout. Customers are responsible for providing accurate details and spellings. If an error is made by silk&INK, we will replace the product. Personalised prints are non-refundable as made to order. Delivery times are estimated and given by Royal Mail based on 1st Class.